Vodafone India — i want settlement of my account, mobile no. is [protected]

Address:

Mumbai City, Maharashtra, 400082

Dear sir/madam hello!! My vodafone bills were higher than normal, when i recievd a call from the billing guys who were asking me to pay the bills, i requested them to reduce the bill amount and they promised that i need to pay only 400 rs and not 650rs. But when i went to the vodafone office to close my number is [protected] they say they do not have any information regarding the discount given by teleservices, i requested even u can give me a discount if teleservice guys can do but they did not listen. Then i requested them to stop my number which they said they have done on 30 march. It was lbs road road, mulund west vodafone office, he was very rude too. When i asked him to give me in writing that they do not have anything to do with the teleservice guys he simply refused to give me anything in writing or even giving a signature on the slip on which he wrote the service request number. Later on when i contacted their online service i was amazed to know that gaurav had not stopped my number he just put a request of refund instead. Anyway finally the lady ms kishori talking to me online stopped my number on 31st, but she asked me to pay entire amount 650 with the service request number. Please help