Vodafone India — illegal/excess charges against mobile no.[protected]

Address:

Kolkata, West Bengal, 700059

DEAR SIR / MADAM

IT IS TO FOUND THAT VODAFONE HAVE BEEN CHARGED FOR INTERNET IN THE BILL PERIOD 15/11/17 TO 14/12/7 AND INVOICE NO.12IWB[protected] OF Rs.457.20/- AGAINST MOB NO.[protected] WHICH IS COMPLETLY ILLEGAL/EXCESS BECAUSE MY PLAN IS ST_CR_MV_E_TALK_149_1, WHICH SIM CARD I AM USING OPTION SIM-2 FOR CALL AND JIO FOR MOB.DATA OPTION SIM-1, IN SPITE OF THE SAME HOW CAN IT IS POSSIBLE TO DONE THE INTERNET AUTOMATICALLY AT MID NIGHT AS FOLLOWS MENTIONED IN THE VODA FONE BILL :

Breakup of Mobile Internet Charges Breakup of Internet Usage Date - Time Usage Charges in KB

19/11/17-03:13:45 Internet 100040 Rs.400.16
19/11/17-03:18:19 Internet 12260 Rs. 49.04
19/11/17-03:48:36 Internet 100 Rs. 0.4
19/11/17-04:19:12 Internet 2 0 Rs. 0.08
19/11/17-04:50:15 Internet 240 Rs. 0.96
19/11/17-05:18:44 Internet 4 0 Rs. 0.16
19/11/17-05:50:25 Internet 1 0 Rs. 0.04
19/11/17-06:23:04 Internet 8 0 Rs. 0.32
19/11/17-06:50:07 Internet 1120 Rs. 4.48
19/11/17-07:20:47 Internet 130 Rs. 0.52
26/11/17-16:50:56 Internet 260 Rs. 1.04
TOTAL --Rs.457.20/-

REGARDING THE SAME MENTION IN ABOVE I HAVE BEEN ALSO MAIL TO VODAFONE ("appellate.kol" ) 22/12/2017
FOR CONSIDER THE SAME AND WAIVER THE EXCESS CHARGES.
BUT THEY REPEATEDLY DEMNADING THAT THE CHARGES IS GENUINE,

SO YOU ARE REQUESTE TO DO THE NEEDFUL AND OBLIGE.

REGARDS
GOPAL BANERJEE