[Resolved] Vodafone India — I'm complaining about my february 2019 bill

 
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Tower S3, SJP2, Wipro Limited Doddakannelli, Sarjapur Road, Bengaluru, Karnataka, India
 Soumik0sam on Mar 3, 2019
My vodafone postpaid bill for the connection +91-[protected] for the month of february 2019 has some ambiguous amount of 107.00 charged for some vas downloads over 7-8 random days of the month. When i contacted the customer complaint help-desk the executive was unable to justify my queries and even denied transferring the call to senior executive. He was not at all co-operative. Even the downloads were charged when the mobile data was offline on the number. Need help to get this corrected. Being the part of the vodafone for over 2 years.

I'm complaining about my february 2019 bill
Complaint marked as Resolved Apr 12, 2019

Complaint Status


[Mar 03, 2019] Vodafone India customer support has been notified about the posted complaint.
Verified Support
Vodafone India Customer Care's response, Mar 12, 2019
Hi!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India
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    Vodafone India - I'm complaining about my february 2019 bill