[Resolved]  Vodafone India — incoming and outgoing sms blocked for more than 15 days

Address:Mumbai City, Maharashtra

I changed to a new 4g sim on my existing vodafone connection around 7th of feb. Since then outgoing and incoming sms have been blocked on my sim. I have raised four complaints to vodafone, whose tele agents give a standard answer of we will resolve within 24 - 48 hours. I am now tired of this drastically poor customer service from vodafone. Without sms i cant even port.

Vodafone if customer service does matter to you then please solve this issue... And please dont reply that you'll revert in 24-48 hours. Your service guys are totally pathetic!

Refer complaint numbers[protected],[protected],[protected].
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Apr 12, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Mar 12, 2019
Vodafone India Customer Care's response
Hi Vasantha!

We have made a note of your concern. We'll contact you soon. Kindly help us with your registered contact
number and alternate contact number using the following link http://bit.ly/1Q0RlZ8

Regards,
Vodafone India
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