[Resolved]  Vodafone India — international roaming issues - incorrect balance deduction

Address:

380008

I am on international roaming for long time now but vodafone is giving me a hard time since 4 months. I was unable to use the services and was regularly charged rental for international roaming. After 31 emails exchanges and complain to the appellate authority they were able to resolve it but no apology or even a refund for any of the months was provided. Moreover, they deducted rs240 from my balance as soon as i recharged. I sent an email asking them to explain the deductions and 2 emails included senseless replies explaining the past deduction before the recharge was made. Please help in getting a resolution as i have lost hope with vodafone able to resolve the issue