[Resolved]  Vodafone India — international roaming packs

Vodafone idea ltd (India) falsely claims to have international roaming service in bangladesh. Whereas they do not have any network coverage in bangladesh. I am one loyal subscriber of vodafone postpaid service since 2018. My number is [protected]. Attracted by there claim of having international roaming service in bangladesh, i activated an add-on pack of inr 149 to my existing pack to avail the facilities while travelling to bangladesh on 17th feb, 2020. Since then i am paying additional inr 149 per month to the existing tariffs but i am unable to enjoy the services. I have written to them via mail but nobody replied to that. I do have all the mail correspondances with me.