[Resolved] Vodafone India — internet is not working

janakdchauhan

from Delhi, Delhi

Address:

ROHINI, New Delhi, Delhi, 110085

I opted a family plan of ₹749 from vodafone. This includes a data of 120 gb for 3 nos.
Internet is not working on my associate nos. For which i lodged a complaint to vodafone for this on 28aug19, is still not resolved. Chasing them daily on this but they are prolonging.

Moreover, sending false messages that it is worked upon.

Kindly help me.
🙏

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Sep 7, 2019

Complaint marked as Resolved

This complaint is still not resolved. Don't know how it was marked as Resolved. Please reply if it cannot be handled by you. Regards

Vodafone India customer support has been notified about the posted complaint.

Sep 07, 2019

Updated by janakdchauhan This complaint is still not resolved. Don't know how it was marked as Resolved.

Please reply if it cannot be handled by you.
Regards

Verified Support

Sep 23, 2019

Vodafone India Customer Care's response Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Vodafone contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Ashwini