[Resolved] Vodafone India — internet packages and non availability of interest facilities

 
1 Review
Jind, Haryana, India
User
 rajeevsaini81 on Jan 12, 2019
Hi, i am rajeev, i belong to jind city (Haryana) recently switched to vodafone due to their better internet promises over national tv through big advertisement. But in starting first month they gave service that was just ok (Can't say good enough) but next month after i took a data pack of 3 months their interest service has become the most poorest services. They do not provide customer care number and just spin their customers in other than important points and just advertise their new plans over customer care number. This is #... Here we have not even 10 kbps speed even in city... This is the badest company i have ever found... I would rather prefer bsnl 2 g which is far ahead from them..

internet packages and non availability of interest facilities
Complaint marked as Resolved Feb 17, 2019

Complaint Status


[Jan 12, 2019] Vodafone India customer support has been notified about the posted complaint.
Updated by rajeevsaini81, Jan 12, 2019
It has been more than one month ... And they are just eating our money on the name of internet. They must refund our money with a written letter or they must give us a proper date and time if there is any issue .. and carry forward our data pack to the next month as they they got fail in providing us our daily limit of data ... They have charged us so they must give us said service or carry forward our data in to next month

internet packages and non availability of interest facilities
internet packages and non availability of interest facilities
Verified Support
Vodafone India Customer Care's response, Jan 17, 2019
Hi Rajeev!

That's not the experience we want you to have. We will get this sorted out!

Regards,
Vodafone India
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    Vodafone India - internet packages and non availability of interest facilities