[Resolved]  Vodafone India — irregular bill amount

Address:New Delhi, Delhi, 122001

Vodafone has charged me 5999 as international roaming charges on my dec - jan vodafone bill without even using the facility.

I am a customer since 2010 and have been using vodafone for a long time now. I moved to us in dec 2016. I have kept my number on by paying the month on month bill. But suddenly my account has been billed with 5999 extra amount without even using the iroam pack.
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Mar 1, 2020
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jan 29, 2020
Vodafone India Customer Care's response
Dear Customer,

We tried reaching out to you in different time slots as mentioned below. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist. 28/01/2020 7.41pm 29/01/2020 6.29pm. 

Regards,
Snehal
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