Vodafone India — Legitimate, deductions false, information on 198 barring from phone complaint no.

Address:

Faridabad, Haryana, 121005

1) i got a message on my phone about the recharge benefits of rs.352 that
Were 28 days unlimited calling and 1 gb 3g/4g data per day but soon after i recharged i got talktime of rs. 352 only and no other benefits that were
Promised in the message.
2) when i called complaint center i was given the info that the offer is not valid on my no., also on asking about other offers i was told by the 198 executive of vodafone complaint center, ms. Kavita, that i can recharge with rs.446 on my no. To get unlimited calling and 1 gb data per day for 84 days and when i recharged with rs. 446, i was again forged and given the talktime of rs. 446 but no benefits promised by the company executive which is my claim for false information.
3) i made a complaint on the 198 compaints no. About the above misinformation and i was assured that the problem will be resolved within 4 hours but nothing happened after that. The company didn't called and blocked my no. From talking to the 98 executive.
4) today on 27 june 2017 i am charged for rs. 49 at 2.5 a. M. For a sevice which i didn't requested for and i cant help myself i have been blocked by the company complaint service to call them.
This shows the monopoly of the company and helplessness of the consumer. I would like to ask for a refund and benefit tranfer from the company.