Vodafone India — MConverge Fashion [protected]@99

mishivk

from Ghaziabad, Uttar Pradesh

Address:

Ghaziabad, Uttar Pradesh, 201002

Since past few months Vodafone bill deducted 99/- MConverge Fashion [protected]@99, which I never activated.
However, i never noticed it earlier. This time i observed my bill since i was confused why i am getting so much bill since past few months.
I never used any of this portal, how can i pay for this??
Do I need to go for consumer court for this or can solve the issue here?

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Vodafone India customer support has been notified about the posted complaint.

Mar 23, 2017

Updated by mishivk I have been a customer with Vodafone from past 10 years. This is really unexpected what Vodafone is doing with there customers.
I verified my last 12 months bill and found that this MConverge Fashion [protected]@99 charges have been applied in my all bills starting from May-2016.
The customer care executive says that they can reverse this amount only for current bill and last bill. But what about my earlier bills. This is cheating with their customers. Applying such value added services without notifying the customer is not acceptable.