Vodafone India — mis selling vodafone postpaid plan | |||
One of vodafone agent named most probably mr. Sukanta debroy ph no [protected] agartala based has approached me and tactfully convinced me to buy vodafone post paid plan with monthly plan of rs.299 only. But end of the month i got a bill with monthly rental of rs 499 minimum. I asked the agent he said it will be solved by next month with monthly rental of rs.299 minimum. But it is 2nd month and still plan has not fixed. I contact to the vodafone care to convert the postpaid plan to prepaid plan and i was replied that the service cannot be chang before at least run for the 3 month. It seems a mentally harassment i am going through, with doubt in my mind that vodafone may charge any type of hidden extra charge by adding some valuadded service or anything similar. Now i want to simply convert the postpaid plan to normal prepaid service. Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
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