Vodafone India — mis selling vodafone postpaid plan

Address:West Tripura, Tripura, 799003

One of vodafone agent named most probably mr. Sukanta debroy ph no [protected] agartala based has approached me and tactfully convinced me to buy vodafone post paid plan with monthly plan of rs.299 only. But end of the month i got a bill with monthly rental of rs 499 minimum. I asked the agent he said it will be solved by next month with monthly rental of rs.299 minimum. But it is 2nd month and still plan has not fixed. I contact to the vodafone care to convert the postpaid plan to prepaid plan and i was replied that the service cannot be chang before at least run for the 3 month. It seems a mentally harassment i am going through, with doubt in my mind that vodafone may charge any type of hidden extra charge by adding some valuadded service or anything similar. Now i want to simply convert the postpaid plan to normal prepaid service.
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27107
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information