Vodafone India — mobile red shield insurance | |||
I claimed insurance of my iphone, as my handset got damaged. After sharing all the relevant documents and patiently waiting for almost 3 months, my claim got approved. I got a message claiming my documents have been shared with the insurer for payment on 16th aug'18, but there has been no update till date on this issue. Have literally exhausted all the patience in trying to connect to the dss pro, insurance partners of vodafone and vodafone customer care but to no use. There is no transparency in the process, no proper channel of information flow, you are literally left clueless on whats happening, whom to connect to... Vodafone is one of the worst service providers.. I have decided to escalate this issue and put up a case in consumer court, can anyone help me with the necessary details please... Was this information helpful? | |||
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Vodafone India customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Bunch of cheaters is the people of Vodafone Mobile Shield. First, they did not provide any approval on time. When I got my handset repaired and uploaded the documents, they received everything and decision was pending from 28th Feb. 2019. TAT was two days but nothing happened till 16 March 2019. When I enquired they said we will update it in 30 mins.
I knew their intentions were not right and as expected they denied the claim. Bunch of losers and thugs are people of Vodafone Mobile Sheild.
I knew their intentions were not right and as expected they denied the claim. Bunch of losers and thugs are people of Vodafone Mobile Sheild.
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Request you to register my complaint to get my phone back
devendra.[protected]@gmail.com