Vodafone India — money deducted from wallet but pack not activated on phone

Dear vodafone,

I recharged rs. 599 for my vodafone prepaid mobile payzap wallet. Wallet says 'success', and money is deducted on 28 march 2020.
Pack is still not activated on my phone.

[protected]

I even did not receive any mail or sms for this recharge.

Transaction details -
Sunday march 29 06:25 pm

Please do the needful to get it corrected or return my money as early as possible.

Regards,
Anagha
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