[Resolved] Vodafone India — my balance is getting eroded without any valid description of charge/deduction | |||||
Last few times, i have been discovering that my balance is getting removed without any valid reasons. I had recharged on 20th oct, 2018, rs. 204, giving my phone balance to rs. 260. Suddenly, i discover that my balance is negative and my outgoing is blocked. When i try to get details of deductions, those details are never made available. If vodafone continues this practice, i will have no other option but to migrate to another service provider. I need to see how my balances are getting erased every now and then. For international roaming, you can deduct only rs.90 per calendar month and not every now and then as per your whim. Please explain my deductions for last 6 months. Was this information helpful? | |||||
Jan 18, 2019 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Dec 17, 2018 Vodafone India Customer Care's response Hi Aditya!We have made a note of your concern. We'll contact you soon. Regards, Vodafone India | |||||
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