[Resolved] Vodafone India — negative balance in prepaid | |
Hi, I am a prepaid user of vodafone and my current balance is -130. How is this possible that in prepaid my balance is going in negative. Even if it is how do we correct it. There is no online process on the site as well as on the app. If there is please do make me aware about it. Please reply as soon as possible otherwise i will have to go to the vodafone service shop to complain. Was this information helpful? | |
Feb 23, 2020 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Jan 23, 2020 Vodafone India Customer Care's response Dear Customer, We tried reaching out to you in different time slots as mentioned below. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist. 22/01/2020 5.45pm 23/01/2020 12.26pm 23/01/2020 2.45pm. Regards, Snehal | |
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