Vodafone India — network issue

 
1 Review
 amit bohra on Jan 13, 2019
Hi team,

     had raised a complaint on 30th nov 2018 that i am having network issue at my new location. they told it will get resolved soon. Had clearly told would not pay the bill until issue is resolved. Got a call in 1st dec that some one will visit my location and resolve the issue. Which did not happened till 31st dec, post lot of calls and follow-up. They kept on barring the call despite of giving details. Now when asking to wave-off the bill because of network issue, they tell (Mohit from co-operate team, that it is rental and can not be waived off. Even after talking to there representative they tell have not talked. Attaching the complete mail below.

On sat, jan 12, 2019 at 5:06 pm amit bohra wrote:

+ appellate.

Regards,
Amit
On sat, jan 12, 2019 at 4:54 pm amit bohra wrote:

Hi team,
Some lady had talked to me yesterday evening and told network team did not get permission to come inside home
Had told they visited on 31st and taken reading from within the home and told we revert back today. From morning have not got even a single call how come you can ask was not reachable.

On sat 12 jan, 2019, 12:07 am

Complaint Status


[Jan 13, 2019] Vodafone India customer support has been notified about the posted complaint.
Verified Support
Vodafone India Customer Care's response, Jan 17, 2019
Hi Amit!

We have made a note of your concern. We'll contact you soon. Kindly help
us with your alternate contact details using the following link http://bit.ly/1Q0RlZ8

Regards,
Vodafone India
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    Vodafone India - network issue