Vodafone India — network issues

Address:

Pune, Maharashtra, 411038

I am not able to do any outgoing calls through my vodafone numbers. I called customer care multiple times. Every time they said that issue will be fixed in some time.in one of the call, executive asked me to reset the network settings.
In spite of all of this issue still persists. I have already wasted my recharge amount, because i could not do any calls. Now, even if issue gets fixed, i will have to recharge again to test it. I want following things to be addressed by vodafone india :
1. Fix the network issue (Constantly changing between vodafone and idea)
2. Refund / reactivate my earlier recharge