[Resolved] Vodafone India — no service from after migration from postpaid to prepaid

 
1 Review
Bangalore North,, India
 MOHAMMED AMEEN PASHA on Dec 6, 2019
I migrated my vodafone postpaid to prepaid its more than 24 hours after address verification, but still the service is not resumed, i contacted customer care number of times they said service will resume in 4 hours it did not happen again i called they said it will take 24 hrs it did not happen, again i called they said it will happen after 12:00 am. They took 496 3 months plan money at the date of migration. I am missing important calls from past 24 hrs... Please do the needful.
Complaint marked as Resolved Jan 17, 2020

Complaint Status


[Dec 06, 2019] Vodafone India customer support has been notified about the posted complaint.
Updated by MOHAMMED AMEEN PASHA, Dec 07, 2019
Still i did not get my service its more then 48 hrs..i am making calls every 2 hrs but they are taking 2 hra 1 hr time to resume service but still not getting my service... please do the needful this is my primery number i am loosing important calls
Updated by MOHAMMED AMEEN PASHA, Dec 08, 2019
Today is the 4th day still my service is not resumed..and bad thing is now they are not responding to my calls.. who should i need to contact now
Verified Support
Vodafone India Customer Care's response, Dec 17, 2019
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Vodafone contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Avinash
Complaint comments  Add a Comment     Updated: Share0Tweet0

Related Complaints

[Resolved] Vodafone - Complaints [6382]

[Resolved] Vodafone - Number Enquiry [1049]

[Resolved] Vodafone - email address [323]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    20%
    Complaints
    20918
    Pending
    407
    Resolved
    4018
    phone
    +91 22 7171 5000 (HQ)
    location
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    Vodafone India - no service from after migration from postpaid to prepaid