Vodafone India — non refund of post paid connection security deposit

I m shri krishan agrawal, a senior citizen of 80 years of age, holding vodafone postpaid number which has been converted to pre paid : [[protected]]

Which i got converted in prepaid last year against which security deposit was of rs.500/- which i was supposed to get after 45 days, now since more than 60 days have passed i have not received the same, on contacting customer care they say to visit vodafone store, after visiting vodafone store they told me that there is no security deposit in my account after again contacting customer care he said you will get your cheque in a day, till yet no correspondence i have received nor the cheque. They are seriously making the senior citizen mad, some one says your cheque is returned due to incomplete address, how is it possible at the time of sending bills, they come on time.

Please resolve the issue as soon as possible. Else i take any further actions.

Vodafone number: [[protected]]
Address: d-94, new govind pura, parwana road, delhi - 110051
Alternate number: [[protected]]
Please refund the security of other number i. E. [[protected]]