Vodafone India — not allowing to port number

Address:

Alappuzha, Kerala, 689504

I have been requesting for porting my number from mumbai circle to kerela circle since a week as i have moved to kerela. I want to link my aadhar with mobile number but i am not able to do it because i am still in vodafone mumbai circle. I was suggested to send the port request via message which keeps on failing, so i visited the vodafone store and got to know that i need to activate roaming. Even after activating roaming, i was not able to send the port message and now vodafone guys are suggesting me to go back to mumbai and send port request since i am on roaming in kerela.

I have my number linked to my bank accounts, email accounts and many other places.

I am not receiving any help from vodafone on this matter so far and i am really disappointed with their service.

When i call on their customer care numbers (198 and 199), they disconnect the call as soon as they get to know it is about porting.

They are not working according to their tag line - happy to help