[Resolved] Vodafone India — not converting to personal a/c from corporate a/c, monthly bills are sending to mail or by post, not issuing 4g sim card to my ph no [protected] | |
Dear sir I have submitted the letter signed by authorised signatory for coversion from corp to personal a/c of my no [protected] at vodafone office, mulug road, warangal to mr. Anil reddy mobile [protected].in octover 2018. Who issued me 4g new sim card and told that it will activate after 4 days. Also updated my email for sending the bills. Sir till the date they have not updated my email so i am not getting my monthly bill to pay the amount. I requested by mail to you and alow them to send nov & dec 2018 bills. Then with much pain i got the bills and they mailed that they have updated the mail and i will get monthly bill regularly, but till the date after my conteneous mails also they are not responding saying that i have to apply again with letter from authorised signatory. They are threatening that if i failed to pay, my cibil score will be affected, Sir, i am the only one who is paying the monthly bill without getting hardcopy of bill every month, whithout any internet on my phone, with 2g sim card, and paying every month rs.650/- to rs.680/-. Even i could not cancel the number by closing my account, you know people are enjoying jio net for 3 months at just rs.450/- but i am paying rs.1800/- for that without internet. My higher officials are serious on me for not having net connection they are not paying the bill amount without bill I request your kindness that please advise me how to close the a/c with paying total amount to vodafone. Through your mail i request vodafone that i will not pay the amount without sending the bill by post or mail. Or please convey me the closing amount, i will pay the entire amount and will take new number (Personal) Was this information helpful? | |
Mar 29, 2019 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Feb 25, 2019 Vodafone India Customer Care's response Hi!That's not the experience we want you to have. We'll contact you soon. Kindly help us with your alternate contact number using the following link http://bit.ly/1Q0RlZ8 Regards, Vodafone India | |
1 Comment | |
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My outgoing call service has been discontinued even though I haven't taken any pack. I have been making calls from my prepaid number via balance. Why can't I make outgoing calls even though I have balance in my number?
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