[Resolved]  Vodafone India — not doing postpaid to prepaid sim

Address:

Opposite pramod petrol pump Vodafone store jhansi, Jhansi, Uttar Pradesh, 284002

I have visited vodafone store jhansi 284002 on 4 jan for sim postpaid to prepaid and i have asked for full settlement voda team charged me 588 rs which was my pending bill i have paid my pending bill and completed all documentation formalities. Vodafone team said that prepaid sim will be activated after 1 week, after 15 days when i called he said it was systems default that's why prepaid not done and he said that you have to make payment again then only sim prepaid done. I said if i made payment as per your words on 4 jan 2020 it is your system problem why should i pay again from last 10 days i am calling on customer care but nobody is listening very bad and disgusting experience of vodafone.