[Resolved]  Vodafone India — not letting me port into another network

Currently i am a vodafone user and i want to port out of vodafone to another network providers services. But vodafone is causing me problems in doing so. I am receiving this message from 1901 when i try to port out, the message says, "upc cannot be generated for the reasons: (1) there are subsisting contractual obligations with your service provider. Please contact y 1900 till[protected]:07".
I have paid all the outstanding amount and i don't find a reason to continue vodafone anymore. Moreover they don't have any grounds to stop me from porting out. This is unnecessary harrasment. Kindly pay attention to the same.
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May 16, 2020
Complaint marked as Resolved 
No help was provided to me by Vodafone for my issue. Kindly take this matter into consideration.
Vodafone India customer support has been notified about the posted complaint.
Verified Support
May 31, 2020
Vodafone India Customer Care's response
Dear Customer,

We have tried contacting you at 05:30 PM, However, there seems to be no response from your end. Please feel free to get back to us if the issue still persists. You can write us on email id [protected]@vodafoneidea.com for further assistance.

Regards,
Snehal
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