[Resolved]  Vodafone India — not processing any postpaid to prepaid requests

Address:

Amravati, Maharashtra, 444601

I am writing this on behalf of the owner of small enterprise cug (Mr nandkishor kasat) with vodafone since the last 2 years.

We now want to dissolve the cug and transfer the ownership of the numbers to the respective users / keepers of the mobile numbers.in view of the above, i have provided multiple requests (Application on company letter head) at the vodafone pune and vodafone amravati branches in the past 2 weeks. Some of the numbers need to be transferred to the individual retaining them as postpaid connections while others need to be transferred to individual and converted to prepaid.

The requests have only been accepted and not progressed any further. I have been following up with the store representatives and they say the same thing that they have emailed the request to their supervisors and are awaiting a response from them.

I cannot understand why it takes so long for the supervisors to approve such a simple request. Why do i need to wait and pay exhorbitant bills for the incapacity / inability of the supervisors and their staff to process my request.

I hope this complaint is taken up seriously by the concerned officials and appropriate punitive action taken against the telephony service provider.