Vodafone — balance deducted for no reason

Address:

Mumbai City, Maharashtra, 400059

Hi,

This is very sad to inform you that my balance is debited for using internet which i did not do. I get a daily credited of 1gb for internet usage out of which i end up using few mbs (Less than even 150mb) everyday. However today, right in the morning, i got messages that my balance is getting deducted, and by the time i could turn off my datapack, my entire balance was wiped off.

I haven't used even 50 mbs from my daily limit. Moreover, if my daily credit gets over, my internet should stop and my balance should remain as it is.in no way my balance should be deducted.

Please make sure that my balance is credited immediately and my daily internet balance is given to me right away. Else would be forced to move to another provider who are giving better services. Also would not be difficult to spread the fraud done by vodafone through media