Vodafone India — online recharge fraud

Address:Bellary, Karnataka, 583123
Website:Vodafone online recharge

I had done vodafone online recharge of 35 rupees on 8 jan 2019 on 10:30pm. Money is deducted from my account but money is not recharged to my vodafone number. And money is not refunded to my account. Reference id 25695182. I had talked to customer care regarding this matter but customer care person said that it will take 5days to refund. They are not concern about customer service and complaint. So what is the solution for this problem.
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Mob no[protected]
Amount deducted 24
Date04/01/19
Customer care executive not responding
Plz help me
I[censored] r not satisfied me I complaint u TRAI

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