Vodafone India — online recharge & refund failure | |||
I recharged my phone with rs 159 on 23rd at night which had the offer of 1gb data pr day for 28 days & unlimited calling for 28 days online via www.vodafone.in an amount of 159 rs was deducted from my account bt no recharge was done.. For the next 3 days i kept thinking that my phone was recharged and i found that i have been provided with 1 gb of data for 10 days only and no calling facility as per the offer... I called on customer care no. & they told me that the refund process has been initiated verbally as well as with a msg bt & will be successful within next 3-5days bt now no refund has been done and now when i call people are just irresponsible and are careless abt my complaint... Please help Was this information helpful? | |||
|
Vodafone India customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
36%
Complaints
27107
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information
I am also a vodafone customer having number [protected] and today in my mobile 'no service' has been showing and after trying switching off method the message "sim card registration failed '" is poping up .
I would be thankful for your support on this matter .
With regards
Lila bardewa