Vodafone India — otp not receiving

I am not receiving any otps from any bank or website to vodafone number.in case of banks the otp is received after 5-6 hrs. This problem has started lately, prior to that i used to recieve all otps. The call centre guy said it's due to dnd, whereas all unneceesary messages are received, even my mom's phone has dnd activated but still she recieves all the otp messages.
This is utter nonsense.
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