[Resolved]  Vodafone India — outgoing calls and outgoing sms has been stopped

Address:Thane, Maharashtra, 421503

As i'm using a vodafone company service and i'm having a balance of rs 150 in my vodafone account then also they have stoped my service of outgoing call and sms as i have to do a port my number into another service but they are saying you have to do a recharge of rs 35 than only your outgoing call and sms will get started
I'm receiving a message again from the vodafone that now your incoming call will be stoped if you have not done the recharge of rs 35. It's like they are the dictator and ruling like a king and we can't do any thing. They are not ready to take my complain and saying that you have to do a recharge on you number but anyhow they have taken my complain and this is the complain id. Plz help me in this
Hello! Your service registration number [protected] is registered on 01-dec-18 11:11p. M. We shall respond to your query by wednesday 05-dec-18 06:00p. M.
Abhishek verma
[protected]@gmail.com
[protected]
Was this information helpful?
No (0)
Yes (0)
Jan 6, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Dec 05, 2018
Vodafone India Customer Care's response
Hi Abhishek!

That's not the experience we want you to have :( We will call you shortly to address your concern.

Regards,
Vodafone India
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27108
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information