[Resolved] Vodafone India — ownership change | |
Hi, I have been using vodafone service for more than a year. When the aircel crises happen, i was out of the station. So, i asked my uncle to get the vodafone sim using my port out a number. Now, i confirmed with vodafone customer care about to change the ownership. I approached to erode (Tamilnadu) megastore. They forced me to change postpaid connection then only possible. I showed the procedure which told vodafone customer, then they said ok give me the proof and all details. Both uncle and i appeared in front of them and gave all the proof with an original. Now they are saying, this will take more than 3 days and come back again to get activate and to get a new sim. (To convert postpaid, immediately will activate). What a shame on you? Do you think a customer should come frequently to get activation and sim ownership change they why customer care people told me like we can get a new sim immediately? I asked written letter about this but they refused. People should aware of these mobile networks, they are still trying to fool the people. Was this information helpful? | |
Apr 25, 2019 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Mar 25, 2019 Vodafone India Customer Care's response Hi!That's not the experience we want you to have. We have made a note of your concern. We'll contact you soon. Kindly help us with your alternate contact details using the following link http://bit.ly/1Q0RlZ8 Regards, Vodafone India | |
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