[Resolved]  Vodafone India — pathetic customer service, cheating the customer by overcharging and harassment by team over phone

First of all they cheat by overcharging. After raising the complaint it is closed without listening. Customer care people call and harass you by blaming you and repeating the same thing again and again. Management not available to resolve the issue as no escalation process shared by the team as they don't want to and neither seniors are interested to listen to you. The team refuse to give email id of seniors nor they want to transfer the call to seniors. Shameful. Harassment of customer on phone. Disgraceful customer service. Highly unprofessional

Anup
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Mar 21, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Feb 18, 2019
Vodafone India Customer Care's response
Hi!

That's not the experience we want you to have. We have made a note of your concern. We'll contact you soon.

Regards,  
Vodafone India
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