[Resolved] Vodafone India — pathetic service - opted for international roaming before moving to canada but no service available here in brampton and keep getting charged | |||
I have opted for international roaming before moving to canada but no service available here in brampton on my postpaid connection. Tried all troubleshooting steps listed but no luck. Unable to reach customer care to to talk and chat agents responses is bad experience. After several complaints and attempts, issue still not fixed for more than two months now. Worst case is i'm unable to make any transaction of loan, creditcard, other dues and vodafone payments as well as unable to receive otp. Now my credit scores are badly impacted, all loans and dues are bouncing back and charged with fees after fees and also vodafone charging for the services that i'm unable to use for more than 2 months and have been asked to pay first for looking into the issues. I'm facing heavy loss because of this 'no service' issue which no customer agents is understanding and feeling responsible to fix it. Was this information helpful? | |||
May 15, 2019 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Apr 10, 2019 Vodafone India Customer Care's response Hi!Kindly help us with your local contact number and email address using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8 Regards, Vodafone India Verified Support Apr 14, 2019 Vodafone India Customer Care's response Hi! We need a few more details regarding your concern but are not able to reach you :( Please share a suitable time and an alternate contact number using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8 Regards, Vodafone India | |||
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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I'm tried to submit the request in the like provide http://bit.ly/1Q0RlZ8, but keep getting 'Unexpected error occured
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I have tried several time and also in different browsers and no luck. So I'm providing the details below for your reference
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