[Resolved]  Vodafone India — pathetic service - opted for international roaming before moving to canada but no service available here in brampton and keep getting charged

Address:508 - 4 LISA STREET, L6T4B6

I have opted for international roaming before moving to canada but no service available here in brampton on my postpaid connection. Tried all troubleshooting steps listed but no luck. Unable to reach customer care to to talk and chat agents responses is bad experience. After several complaints and attempts, issue still not fixed for more than two months now. Worst case is i'm unable to make any transaction of loan, creditcard, other dues and vodafone payments as well as unable to receive otp. Now my credit scores are badly impacted, all loans and dues are bouncing back and charged with fees after fees and also vodafone charging for the services that i'm unable to use for more than 2 months and have been asked to pay first for looking into the issues. I'm facing heavy loss because of this 'no service' issue which no customer agents is understanding and feeling responsible to fix it.
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May 15, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2019
Vodafone India Customer Care's response
Hi!

Kindly help us with your local contact number and email address using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8

Regards,
Vodafone India
Verified Support
Apr 14, 2019
Vodafone India Customer Care's response
Hi!

We need a few more details regarding your concern but are not able to reach you :( Please share a suitable time and an alternate contact number using the following link, we will connect with you to discuss.
http://bit.ly/1Q0RlZ8

Regards,
Vodafone India
Apr 15, 2019
Updated by GavaskarV
I tried again today with different browsers and still getting the below same error after clicking on Submit button, also attached the screenshot for your reference. I'm providing the required details below for the 2nd time.

Unexpected error occured
Close
Sorry! We can't process your request now. Please try again later.

My Vodafone number : [protected] (Should be able to reach via whats app call)
Canada Contact number : +[protected]
Email address : [protected]@gmail.com

Indian Consumer Compliant ID 2291594
Vodafone Compliant Number[protected]

Complaint comments 

Comments

Hi,

I'm tried to submit the request in the like provide http://bit.ly/1Q0RlZ8, but keep getting 'Unexpected error occured
Close
Sorry! We can't process your request now. Please try again later.'

I have tried several time and also in different browsers and no luck. So I'm providing the details below for your reference
Vodafone Number : [protected]
Local Contact Number: +[protected]

Vodafone Request number :[protected]
Vodafone Compliant number :[protected]

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