Vodafone India — payment debit from account but not credited to vodafone bill.

Dear sir,

I had made mine vodafone number [protected] portable from mp circle to maharashtra circle as on april 2018 and prior to that i made a payment of rs.600 from mine sbi credit card on 21.03.2018 but the same is not getting reflected on mine bill and to mine surprise a charge of rs.697.48 as other charges is showing outstanding to mine april 2018 bill. Please check the outstanding amount and correct mine billing as of date. Also mine rs.250 security amount due was not returned or adjusted to mine account. Please do the needful on urgent basis as mine outstanding for rs.1125 is due on 01.06.2016 and i don't want to delayed mine payment for unnecessary reasons. Please find the attached credit card statement for march 2018 showing debit of rs.600 on 21.03.2018 and the trailing mail showing successful transaction of payment via transaction id : lcmp[protected]

Please find the mail sent on 20.05.2018 to the following for your kind reference.
On 5/20/2018 3:48 pm; from: arsh. Ali. [protected]@gmail.com; to: [protected]@billdesk.in; vodafonecare. [protected]@vodafone.com; vodafonecare. [protected]@vodafone.com; amit. [protected]@vodafone.com; ;? Cc: ; subject: re: vodafone payment success;

With regards

Arsh ali choudhary

+[protected]

On wed, mar 21, 2018 at 6:55 pm vodafone wrote:

Dear subscriber,

Thank you for your vodafone payment with the details below:

Vodafone mobile no :

[protected]

Account id :

95588537

Payment amount (Rs ps) :

600.00

Payment date :

[protected]:54:44

Transaction id :

Lcmp[protected]

Payment status :

Success

Please quote your transaction id for any queries relating to this request.