[Resolved] Vodafone India — payment made for ported airtel mobile no.[protected] retained by vodafone incorrectly | |
Vodafone service request number: 3-[protected]. Please note that I had talked to vodafone just now on [protected] and they said that bill for Rs.325 in the name of Vinod KUMAR Yadav is pending for [protected] and the number is a corporate number in an inactive state whereas the no.was in the name of Pranay Dhandhania and was ported our to Airtel in September 2017 and a refund cheque for only Re.0.20 was issued after porting out. It is really amazing that [protected] is still on the name of Pranay Dhandhania with Airtel then under the current MNP rules how can the number exist both with Airtel and vodafone in the name of Vinod KUMAR Yadav at the same time. I am going to complain to the consumer forum regarding the flaw at your end.The porting out was done just because of incorrect billing and huge charges since long.Again the same cheating policy can be seen and the payment has been retained by vodafone -the payment was processed by amazon by default and should have failed but since the no.is showing at vodafone with some other name I can feel the nuisance vodafone is doing and shall complain to the consumer forum. Proclaiming to be the best network provider is not right with such cheating and unfair practices. Requested for refund of the amount without further delay. I had made the payment for AIRTEL no.[protected] through Amazon but the payment was not updated till now and is showing as processed to vodafone-I am surprised that my order at Amazon is showing as paid to vodafone whereas the said no.was ported out to Airtel from vodafone in September 2017 and amazon customer service says that the payment to vodafone has been done by default-in the age of MNP how can payment for a particular no.be made to another network provider I fail to understand. Amazon is asking me to contact Airtel and vodafone and says it can do nothing about it. Please get the payment updated at Airtel against settlement of my outstandings. BBPS reference number: BD01CAAB1S8G for Rs.278 payment for [protected] Was this information helpful? | |
Aug 10, 2019 Complaint marked as Resolved nothing to avopid further charges no. was ported out since no refund was ever processed Vodafone India customer support has been notified about the posted complaint. | |
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