[Resolved]  Vodafone India — plan changed and not closing no.

Address:Amritsar, Punjab, 143001

I asked at vodafone store, lawrence road, amritsar, punjab to close my postpaid number.
My vodafone plan was changed automatically without informing me. Now when i tried to close or cancel my no. They said it will be done please clear your bill. After paying my bill my no. Should have got closed. But still, after 15 days they say it will take more time. Now the bill is being generated every month. If they want to close the no. Or not, i am not going to pay anything for that. I paid the bill even when i was not aware that my plan has been changed. Now i am not going to pay a single penny.
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Nov 16, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2019
Vodafone India Customer Care's response
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Vodafone contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Hitesh
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