Vodafone India — Plan for vodafone no. [protected]

Address:	Lucknow, Uttar Pradesh, 226010
Website:	vodafone.in

Dear Sir,
Thanks for your response.
As informed in trailing email that I am only holding the MNP to Airtel for your clarification on matching the Airtel plan, as one of your phone banking executive promised me to activate on 13.3.17.
However, I am very clearly telling you that you are the worst service provider in this UPE circle in the following counts:
• There is no control of plan, any phone banking can promise the moon but do not honour the same.
• The VAS is being activated in the drop of a hat without any confirmation from the customer. Then reversed when the alert customer demonstrate.
• The billing is not transparent, the same promotional (8 GB free for three months) data plan has been activated twice in my number.
• The responses are with fake phone call from customer care which was never reached the customer.

This is my last email communication to you with a hope that you will improve on customer care front.
I would be giving the MNP code to Airtel for transferring my phone number at the earliest.

Regards.

Chinmoy Biswas
Vodafone No. [protected].
===================================================
From: Chinmoy Biswas
Sent: 20 March 2017 12:06
To: vodafonecare.[protected]@vodafone.com
Subject: Plan for Vodafone No. [protected]

Dear Sir,
This is to inform you that, Airtel have started the following monthly tariff plan in my other mobile no. 7850**0590.
•
• Rental 499 with 100 Rs Cashback for next 6 months. (effective monthly tariff Rs. 399/- plus taxes)
• Unlimited Local + STD
• 6 GB 4G data (plus 10 GB extra 4G data freebee for next three months)
• Free roaming incoming, (outgoing roaming calls would be free from 01.04.2017)
• 100 SMS (L + N) per day.

Please see whether you can match the above tariff of Airtel, otherwise I would initiate the MNP to Airtel (porting code VE299629).

Regards,
Chinmoy Biswas
Vodafone No. [protected]