[Resolved]  Vodafone India — port code not getting [protected]

Address:

562109

Dear sir,
I am raghu from karnataka using the vodafone mobile number [protected] since last 10years and i want to port out my vodafone l no. But whenever i am sending sms (Port to 1900) for generating upc (Unique porting code) they are not providing me the upc code & everytime re1.00 is deducted from my main balance, in this way i lost all of my balance up to rs20.00. For this messages. After that many times i. E more than hundreds of times i called up customer care and did not get any response they are just receiving the call asking the name and saying pls stay on line i we r checking and keeping the call on hold for sometime and after that disconnecting the call.. I dont know what to do now?? Any one can tell me if there is any other way to get the upc code please???, being harrashed from this i think vodfone is very worst in this market and a no.1 cheater deducting money from customers fraudly, i am not ready for any kind counciling. All that i need is just a upc code. If i dont get that in a day or 2. I am going to throw this sim and will go for a new sim and also i will tell whoever using vodfone in my home (9 people) and all my friends circle to stop using vodfone and throw it in dustbin by breaking vodafone sims. And move to jio

Hence, it 's my request to trai and india governments that please take some necessary actions against those operators who is not sending porting code to their customers after deducting money for the same sms and for that they must be charged a heavy penality so that they can be taught a lession, if any kind of informations required from me please do contact me on [protected].

This to nodal officers, to appellate officers and even mailed them so many times when i sent message i am getting following reply

Hello! The number you are requesting for porting is allocated for our internal purposes. Hence please contact our customer care for further details

Even i went to uttarhalli branch and logged compliant problem not solved

I given mail also no action

Dear raghunatha,

We appreciate you reaching out to us. My name is karthiik and i will be assisting you today regarding services for your vodafone number [protected].

As per your query through mail, i would like to inform that we are working on your concern regarding the segment change. Hence we will update you the status within 48 hours.

Hope, i was able to assist you with your concern today. Should you have any additional questions, please reply to this email and i will be glad to assist you.

Happy to help,

Karthiik k

Vodafone care