Vodafone India — porting issue

I did a major mistake of porting my vodafone from karnataka circle to bihar circle.

1. I am with vodafone since last 11 years and after porting my number all my services has been stoppped, for ir am been asked rs 10000 as deposit (I am using ir since last 8 years). For all request i have to call vodafone care and i get a vogue response from that "we cant do anything, drop email". And i never receive response to any of the email.
Even the nodal officer has put a clause that "without docket no. They will not respond".
Big question: sir, how do i get a docket no. If your incompetent customer service dont bother to respond to emails?!
I requested vodafone 3 time (2 times on call and a email) to stop porting but with no response.
2. Vodafone store (Hariom tower - ranchi) customer service mislead me to port my number by assuring uninterrupted services. Now i understand that she was not aware about anything, she was just trying to bump up her sales figures.

End result: now i dont have any number to conatct my family when i am traveling.

Advice: please run away from vodafone asap.

Thanks vodafone!