Vodafone India — postpaid family plan

Bought 5 postpaid numbers against 999 family plan.

But all the numbers were billed 399 each.

|in spite of several complaints, minimal waivers were processed on two or three numbers.

After 90 days i have ported out 4 numbers.

But one number has 703 inr due which is due to the fact that waivers were never processed on that number.

I contacted mr. Himanshu kumar from corporate sales who assured me of the solution but never solved the issue.

Please waive the bill amount so that i can port out
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2019
Vodafone India Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. As per our record, we've informed you that the mentioned number has been charged accordingly as per the standard charges. Hence, we express our inability to refund the charged amount. For further assistance, kindly contact us on 199 or 198.

Regards,
Gipsy.
Oct 26, 2019
Updated by abx1
Standard charges?

Are you sick?
Complaint comments 

Comments

Bekar network h idar na hi network sahi rahta h bich me kam hota h jaldi se sahi kro nahi to towar le jao yaha se

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27106
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information