[Resolved]  Vodafone India — postpaid irrelevant bill charges

Address:Godhra, 389001

We have corporate no [protected], in the name of bank of baroda morva rena.
We are regularly depositing the monthly dues. Further we have received irrelevant charge of rs. 925.00.
On the visit of vodafone kiosk at godhra, elapsing half an hour, consulting two desk, no one is in state to explain about the bill of 750, and 250 (50*5) is the charge of just click a button. I have requested many times to stop any value added service as we are using just nokia feature phone, which has no any feature.
Phone was gone out of function and deregister.
I have paid the all irrelevant dues to regularise the service.
This is very pathetic service which we are getting over there.
I have also called on 198 prior to visit kiosk.
We just want to know about the charges and if it is absurd, reconcile immediately.
Bank of baroda representative
[protected]
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Nov 22, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2019
Vodafone India Customer Care's response
Dear Customer,

We regret for the inconvenience caused. We request you to mark an email at vodafonecare.[protected]@vodafoneidea.com. For further clarification on the same, kindly get back to us on 198 or 199. 

Regards,
Gipsy.
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