[Resolved] Vodafone India — postpaid to prepaid
Coimbatore, Tamil Nadu, India
Rarathinamala on Feb 14, 2019
For past three months i'm walking to vodafone outlet at nsr road, saibaba colony, coimbatore for the conversion of postpaid to prepaid of my number [protected].
All required documents submitted and they gave the prepaid sim card also. But till now i'm in the post paid connection and i am paying heavily in the postpaid scheme.in spite of repeated visit to the outlet, the employees who don't care about the complaints i gave so far. Even now, my bill amount till 19.02.2019 is 209/-. Why should i be in trouble unnecessarily for which i have submitted all documents and followed the procedure. I have asked them to change the sim card into my name (Dr. J. Rathinamala) which was in vishnuvardhan's name (My son). They didn't do that also. Hope to get action on this. Expecting my next month should be prepaid.
Complaint marked as Resolved Mar 22, 2019
[Feb 14, 2019] Vodafone India customer support has been notified about the posted complaint.
Verified SupportVodafone India Customer Care's response, Feb 19, 2019
That's not the experience we want you to have. We have made a note of your concern. We'll contact you soon. Kindly help us with your alternate contact number using the following link http://bit.ly/1Q0RlZ8
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