[Resolved]  Vodafone India — postpaid to prepaid

Address:Coimbatore, Tamil Nadu

For past three months i'm walking to vodafone outlet at nsr road, saibaba colony, coimbatore for the conversion of postpaid to prepaid of my number [protected].
All required documents submitted and they gave the prepaid sim card also. But till now i'm in the post paid connection and i am paying heavily in the postpaid scheme.in spite of repeated visit to the outlet, the employees who don't care about the complaints i gave so far. Even now, my bill amount till 19.02.2019 is 209/-. Why should i be in trouble unnecessarily for which i have submitted all documents and followed the procedure. I have asked them to change the sim card into my name (Dr. J. Rathinamala) which was in vishnuvardhan's name (My son). They didn't do that also. Hope to get action on this. Expecting my next month should be prepaid.
Was this information helpful?
No (0)
Yes (0)
Mar 22, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Feb 14, 2019
Updated by rathinamala
Since the prepaid SIM CARD is with me now, its better to activate it soon
Verified Support
Feb 19, 2019
Vodafone India Customer Care's response
Hi!

That's not the experience we want you to have. We have made a note of your concern. We'll contact you soon. Kindly help us with your alternate contact number using the following link http://bit.ly/1Q0RlZ8

Regards,  
Vodafone India
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27108
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information