[Resolved] Vodafone India — postpaid to prepaid | |||
For past three months i'm walking to vodafone outlet at nsr road, saibaba colony, coimbatore for the conversion of postpaid to prepaid of my number [protected]. All required documents submitted and they gave the prepaid sim card also. But till now i'm in the post paid connection and i am paying heavily in the postpaid scheme.in spite of repeated visit to the outlet, the employees who don't care about the complaints i gave so far. Even now, my bill amount till 19.02.2019 is 209/-. Why should i be in trouble unnecessarily for which i have submitted all documents and followed the procedure. I have asked them to change the sim card into my name (Dr. J. Rathinamala) which was in vishnuvardhan's name (My son). They didn't do that also. Hope to get action on this. Expecting my next month should be prepaid. Was this information helpful? | |||
Mar 22, 2019 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Feb 19, 2019 Vodafone India Customer Care's response Hi!That's not the experience we want you to have. We have made a note of your concern. We'll contact you soon. Kindly help us with your alternate contact number using the following link http://bit.ly/1Q0RlZ8 Regards, Vodafone India | |||
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