Vodafone India — postpaid to to prepaid migration blocked

Address:

Pune, Maharashtra, 411001

I am vodafone postpaid customer since 2007. My details
mobile number -[protected].
connection - postpaid
required resolution - complete my migration process asap

Now I am moving out of india. I requested for prepaid migration so that I continue with this number. I started the P2P request 3 weeks ago at vodafoe store kalyani nagar, Pune. Lady there said I will recieve a confirmation call and I will get some code that they can use for prepaid migration. She did not give me any sim or took my documents. I got a cnfirmation call but did not recieve any code. Now that i call customer care they tell me a different story that I need to take the sim and submit documents thats it. number will be activated within 1 day.
nothing of this sort has happened.

I am super agitated by these vodafone people.
I need to leave india in few days.

I need this migration now.