[Resolved]  Vodafone India — prepaid mobile sim card validity plan contract breach up

Address:Bharuch, Gujarat, 392001

Hi,

This is rizwan here. I bought a new vodafone mobile prepaid sim card before few years in which i have been asked that the validity of the sim card would be lifetime.

It means i don't have to pay anything to extend the validity of my vodafone mobile prepaid sim card. Now today as on[protected] i have received a message from vodafone asking to recharge your prepaid mobile number by rs.24 to extend service validity for 28 days. So i will have to pay rs.24 each 28 days.

It is clearly a breach of contract and i can not bear this. I am not going to pay anything to extend the validity of my vodafone prepaid mobile sim card.
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Jan 6, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Dec 06, 2018
Vodafone India Customer Care's response
Hi Rizwan!

We understand your concern. We'll have one of our executives to get in touch with you to clarify on this.

Regards,
Vodafone India
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