[Resolved] Vodafone India — Prepaid to postpaid request not taken in your vodafone store

Roopadeviveeru

from Sikar, Rajasthan

Address:

Hyderabad, Andhra Pradesh, 500026

Today we have visited your vodafone store moosarambagh hyderabad for plan change from postpaid to prepaid and your executive not taken our request because of plan change quota completed. And she said come next month for plan change. Almost I went three times for plan change and every time they are telling us some reason to avoid take the request. Today my request no 252. I am also working in service industry and this type of service no seen anywhere to take the request. I want immediate action and idont want to wait till next month. I will get holiday on Sunday only. Please requesting your to take the request and change my plan from postpaid to prepaid. My mobile no [protected].

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Jun 29, 2017

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

May 28, 2017

Updated by Roopadeviveeru Today we have visited your vodafone store moosarambagh hyderabad for plan change from postpaid to prepaid and your executive not taken our request because of plan change quota completed. And she said come next month for plan change. Almost I went three times for plan change and every time they are telling us some reason to avoid take the request. Today my request no 252. I am also working in service industry and this type of service no seen anywhere to take the request. I want immediate action and idont want to wait till next month. I will get holiday on Sunday only. Please requesting your to take the request and change my plan from postpaid to prepaid. My mobile no [protected].

Verified Support

May 29, 2017

Vodafone India Customer Care's response Hi Roopa!

Please don't worry! We will have this checked and will call you shortly with an update.

Regards,
Vodafone India