[Resolved] Vodafone India — refund cheque not sent to my home

Meeraj Kanaparthi

Address:

500032

I have switched my mobile phone service provider from vodafone to airtel.
It is postpaid connection and vodafone has verified my address when i took the connection.
Shockingly i received email that my cheque could not be delivered to my correct address as address could not be located.
First of all this is the same address that i received my aadhar card, voter id. How come they could not deliver my cheque. This is a classic cheating for taking revenge by corporate company
They did not even mention courier tracking number and neither the courier service ever contacted me to deliver my cheque.

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Aug 27, 2018

Complaint marked as Resolved

Thanks to consumer complaint board, for providing me this channel. This helped me to get my cheque, otherwise it would have been long gone.

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2018

Vodafone India Customer Care's response Hi Meeraj!

Please don't worry! We will call you shortly and get this sorted out right away!

Regards,
Vodafone India.

Aug 23, 2018

Updated by Meeraj Kanaparthi I received call from vodafone office from following number:
[protected]
and informed me that they have sent a cheque dated 6 Jun 2018, which expiry date is 20 September.
They gave me courier number and i am still waiting for it. The courier showing status that it near by my location from past 2 days but not being delivered. Attached the courier status.

Aug 23, 2018

Updated by Meeraj Kanaparthi I have tried to contact the courier person Incharge : Mr. Abdul Raouf [protected] . His phone is turned off.
and i have called his manager Mr.VARGHEES [protected] . He is not picking up the phone.
Seriously!! Hats off Vodafone!! Hats off!!

Aug 27, 2018

Updated by Meeraj Kanaparthi I have created complaint to profession courier,
Official:
CRM234840
Consumer complaint:
https://www.consumercomplaints.in/the-professional-couriers-not-delivering-very-important-legal-documents-c2056569

let's see what will happen.

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Comments

Sankarji D

from Bengaluru, Karnataka

Whenever I send SMS, I get failed message.I checked all settings, but problem remains.

Pulkitjain77

from Saharanpur, Uttar Pradesh

Many time i hve send port request to vodafone from last 2 day bt didnt recive any code till nw

My pack is also getting over within few day

Nd custumer care no is also working properly not get option to talk to executive

Hari562

My phone number is [protected] . I have switched my mobile phone service provider from vodafone to airtel. It is postpaid connection and vodafone has verified my address when i took the connection. Shockingly i received email that my cheque could not be delivered to my correct address as address could not be located.