Vodafone India — refund or convert of recharge

I was doing a recharge of 10 rs from paytm and it was somehow became of 1097 rs. When i called to vodafone customer care they were giving ugly excuses. One is saying that the amount is big thats why it will not refund back and other is saying that online recharge are nit refunded or converted they had given me 5gb data for
28 days costing 1097 rs which is of no use for me. So i want that either they refund my money back or they convert thus net recharge to main balance.