Vodafone India — rejected port request without my subject of approval

Address:

500089

I have raised a porting request to vodafone to convert to airtel with porting request id va117574. After few days this request has been rejected by vodafone. When i have called their customer care, they told that "when our customer care has called you, you have confirmed that you will stay back in vodafone. So that porting request has been rejected. Please raise a new porting request"

I have never told that i will stay in vodafone, and i was very clear when they called me and told them that i am confirmed to go to airtel network.

I would like to bring to vodafone notice that, i have never told to your care guys that i will stay in vodafone. If you want you can check the recordings if you have. And also wanted you to know that it is not just a simple that i open my phone and just raise a porting request again and again. I have to take some time and go to nearest store and fill whole form and it is not easy.

I would also bring to vodafone that you take back the rejection what you have made dated "15th mar 2018" and accept it.

More information:
Mobile number: 994*438 (Wantedly not providing whole number. I hope you can get the whole number from porting id)
Porting id: va117574
Current network: vodafone
Changing to: airtel

Thanks,
Nag.