Vodafone India — request to deactivate vodafone postpaid

RKPKSah

from New Delhi, Delhi

Address:

New Delhi, Delhi, 110075

Hi,
I am trying to deactivate this number from a long time, but my request is not being taken care. I have been receiving fake bills not from long time but the customer care says it a genuine bill and i ask them to deactivate. They say that they have taken the request but i still receive the bills and no deactivation. This is not the way how you treat you customers. It has been worst experience.
Request you to please help me in this regards.
Number: [protected]
Provider: vodafone

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Vodafone India customer support has been notified about the posted complaint.

Verified Support

Nov 16, 2019

Vodafone India Customer Care's response Dear Customer,

As per our recent communication, we request you to kindly visit nearest Vodafone store for the same. For further assistance, kindly contact us on 199 or 198.

Regards,
Gipsy.

Nov 18, 2019

Updated by RKPKSah If this is the case then why am i getting calls everyday from customer service and asking me the same question ' "Why do you want to discontinue our connection?"

I am really pissed off with this, i want to discontinue means discontinue, there should not be any question. Please help me in this regards. I feel these people are frauds...i really want to say many things in anger...