Vodafone India — rukmini anand [protected] unable to port phone: 5 times applied: contact on [protected] | |
I have shifted my residence to my farm in the village near nainital from noida since june 2018. Since then i have applied over 5 times to port my number first thru bsnl and then 4 times thru reliance jio. Ever-time my request is being turned down to my new operator giving some ridiculous reason. The port request is being sent by the new telecom operator and they have all interest to get my number transferred to their platform. But vodafone is rejecting either saying that i am defaulter customer (I have standing instructions to debit my credit card) or giving that upc code is not correct which has been sent by my new operator!!! My escalation to vodafone customer complaint supervisor and nodal officer only gets me response as "we are sorry... Please apply again". I have applied 5 time for port since june 2018. I visited noida vodafone customer care centre to change my plan to the bare minimum plan of rs.199. I was confirmed that the plan will be changed within 24 hours... After one month i enquire and they say i am on old plan. Please send request again or visit our centre. I stay in a village now!! Help resolve case asap. I have hardly used phone since june 2018... But i am continuously being charged!!! I continuously get calls from vodfone to not port my number. Since june i should have at least got 25 plus calls. I am using my husband phone so contact me on [protected] Was this information helpful? | |
Vodafone India customer support has been notified about the posted complaint. | |
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